Incode Business Services

We get it, you want to make a career in the hospitality industry. Certainly, it is one of the most evolving industries in the market. But to get in the industry and make a permanent career out of it, you need to have specific skill sets to get a feet industry. Factually, some are born with these skillsets while others have to develop them through hospitality training. Hospitality Training Here are some of the crucial soft-skills you need to go ahead in the hospitality industry.   1.     Emotional Intelligence It goes without saying that hospitality is a customer-centric industry. One of your daily activities is to interact with guests from different fields and ensure they are comfortable and happy. One of the essential skills to develop through hospitality training is how to carry yourself with confidence through conflicting situations. Also, you must know to handle challenging situations with tact and emotional intelligence without losing your cool. ...

Want to know how to amp up your marketing strategy for hotels post Covid? Here we have the top 4 hotel marketing strategies to enter the recovery market with confidence and start working towards sustainable success. 1. Understanding Post-Pandemic Guests' Behaviour The hospitality industry is customer-centric – and it's a no-brainer. This means that hotel businesses should aim to stay close, listen to their customers' needs, and adapt according to their offers. Following the post-pandemic situation, these needs have evolved significantly. Now guests are more sensitive to traveling with more emphasis on sustainability and contribution to the local economy. 2.   Making Digitalization a Priority If there is one sector that has benefited from the covid aftermath, it has to be the e-commerce industry. Since people were not allowed to leave their homes during the pandemic, they have started the new trend of buying all goods and services – and the hotel industry is no ex...